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Delivering insurance in Washington, Idaho, Montana, Oregon & California!

North Town Insurance: Who We Are

North Town Insurance is in business because of our clients, the community we work in and our team. That philosophy is why we have an atmosphere of excellence and a heart of service. We aim to know our clients and provide insurance knowledge and products that cater to their individual needs. In everything we do, we strive for 3 simple goals: Serve our Clients with integrity. Serve our Community with heart. Serve our Team with gratitude.


We’re an independently owned and operated agency delivering comprehensive insurance and risk management solutions in Spokane, Washington. We’ve served individuals, families, and businesses since 1989 throughout East Washington and our book of business is continuously seeing growth.  We are extremely active in the communities we serve and we take a consultative, hands-on approach to serving clients.  As a result, we are able to serve all of our clients’ needs effectively and cost efficiently.


What We Offer

We offer a wide variety of personal and commercial insurance programs, each of which we adapt to the needs of individual clients.  Home, auto, life and business are among some of the basic essential programs we offer.  We also have specially-designed programs for specific industries, including farming, contracting, trucking and special event insurance.  Our water and sewer line program is among our specially designed programs that serves to protect sewer lines that are not covered by home insurance policies or by local cities.


Our Approach

We get to know each individual client to be able to find the policy that best fits their needs.  Once these solutions are in place our job has just begun! We perform regular reviews and contact each clients before these reviews to get their input on the policies they have in place.  We also manage risk and claims so we are always on-call to better serve our clients in lieu of an emergency.  We take pride in being consultants that clients can trust and we’re happy to be contributing members of our service communities.


Please contact us or give us a call to learn more or to get started.  You can also request a quote.

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Our Providers


This office has great customer service. Great people, great customer care
Jan A.
Five Stars! Always friendly and ready to help.
Stephanie C.
Great people and services. Very helpful and informational about their policies and what they can do for their customers. I would totally recommend!
Christina M.
I would like to start by saying although my agent is my daughter, I would expect the same level of educated professionalism from anybody servicing my policy. She got a great rate for our business and we hang her sign proudly in the brewery.
Hopped Up Brewing
I switched my auto insurance policy to North Town Insurance with Amanda Ewan as my agent over a year ago. I am VERY happy with my decision. Amanda has outstanding people skills. I can feel her smile across the phone which brightens my day. She puts my needs first. I am always able to get a hold of her when I need her. I appreciate her honesty. Knowing she has an eye on my insurance needs helps me to relax.
Joyce A.
Matt Paulson is a great friend and a awesome insurance agent he has saved me on my car insurance, renters insurance, 4wheeler insurance, and now i will be signing my life insurance with him. If you think you might be paying to much for insurance and want a to see if you can save money call Matt at northtown insurance company.
Sharell F.
I work for Progressive Insurance. I have had a few customers that have bought policies from Matt and I have had customers that work with your agency. I am glad that you guys are giving customers what they need rather than what is the most "cost effective". It makes my job much more easy if the customer has the correct policy to make them "whole" again. If the policy is not sufficient, the customer usually has a bad outcome.
Tim - Progressive Insurance

North Town Insurance

5727 N Division

Spokane, WA 99208

Main office: 509-483-3030
Toll free: 800-326-8583
Fax: 509-487-8355

Office Hours:

Mon: 9:00 AM - 5:00 PM
Tues: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thurs: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM
Sat: By Appointment
Sun: Closed