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North Town Insurance: Who We Are

North Town Insurance is in business because of our clients, the local community and our team. That philosophy is why we have an atmosphere of excellence and a heart of service. We aim to know our clients and provide insurance knowledge and products that cater to their individual needs. In everything we do, we strive for three simple goals: Serve our Clients with integrity. Serve our Community with heart. Serve our Team with gratitude.

Independently owned and operated, North Town Insurance delivers comprehensive insurance and risk management solutions in Spokane, Washington. We’ve served individuals, families, and businesses throughout East Washington since 1989, and our client base continues to grow.  We are extremely active in the communities we serve (we are members of Greater Spokane Incorporated) and we take a consultative, hands-on approach to serving clients. 

What We Offer

We offer various personal and commercial insurance programs, each one adapted to the needs of individual clients.  We offer the essentials—home, auto, life and business—and have specially-designed programs for specific industries, including farming, contracting, trucking and special event insurance. Our water and sewer line program is among our specially designed programs. It serves to protect sewer lines that are not covered by home insurance policies or by local cities.

Our Approach

We get to know each individual client to be able to find the policy that best fits their needs. Then, our real job begins. We perform regular reviews and contact each clients to make sure we keep policies up to date. We also manage risk and claims, and are always on-call via some form of communication (walk-in, appointment, email, call, text, or social media) during an emergency. 

Please contact us or give us a call to learn more or to get started.  You can also request a quote.

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Our Location

North Town Insurance

5727 N Division
Spokane, WA 99208

Phone Number:

Main office: 509-483-3030
Fax: 509-487-8355

Office Hours:

Mon: 9:00 AM - 5:00 PM
Tues: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thurs: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM
Sat: By Appointment
Sun: Closed


This office has great customer service. Great people, great customer care

Jan A.
Five Stars! Always friendly and ready to help.

Stephanie C.
Great people and services. Very helpful and informational about their policies and what they can do for their customers. I would totally recommend!

Christina M.
I would like to start by saying although my agent is my daughter, I would expect the same level of educated professionalism from anybody servicing my policy. She got a great rate for our business and we hang her sign proudly in the brewery.

Hopped Up Brewing
I switched my auto insurance policy to North Town Insurance with Amanda Ewan as my agent over a year ago. I am VERY happy with my decision. Amanda has outstanding people skills. I can feel her smile across the phone which brightens my day. She puts my needs first. I am always able to get a hold of her when I need her. I appreciate her honesty. Knowing she has an eye on my insurance needs helps me to relax.

Joyce A.
Matt Paulson is a great friend and a awesome insurance agent he has saved me on my car insurance, renters insurance, 4wheeler insurance, and now i will be signing my life insurance with him. If you think you might be paying to much for insurance and want a to see if you can save money call Matt at northtown insurance company.

Sharell F.
I work for Progressive Insurance. I have had a few customers that have bought policies from Matt and I have had customers that work with your agency. I am glad that you guys are giving customers what they need rather than what is the most "cost effective". It makes my job much more easy if the customer has the correct policy to make them "whole" again. If the policy is not sufficient, the customer usually has a bad outcome.

Tim - Progressive Insurance