Why we exist…
North Town Insurance exists to transform insurance from a transaction into a Continuing Partnership.
We believe that life rarely stands still—and neither should your protection. We are here to build an Evolving Safety Net that grows alongside you, ensuring that when your life expands, your coverage steps up.
Our purpose is driven by a commitment to Serve with Heart and Integrity. We don’t just write policies; we cultivate long-term connections that empower our clients to make informed decisions without fear or confusion. By blending professional guidance with genuine Claims Advocacy, we accept the challenge to make insurance accessible, transparent, and—dare we say—a positive experience.
We are passionate about fueling our community, supporting local businesses, and creating an environment where our team and clients thrive together. At North Town, we aren’t just here for the “what ifs”—we are here for the “what’s next.”
Are we a good fit for you?
If your priorities are having an attentive insurance team who is timely, price conscious, resourceful, positively-nerdy and local Spokane, Washington, we would be honored to find out if we are a good fit to show that you #insurancedoesntsuck!
Are you looking for an insurance advocate that is dedicated to your wellbeing? We do this through a commitment to quality coverage, educating based on real-life experiences and understanding the price matters.
What we DO: We provide personal and business insurance through a variety of insurance carriers. We aim to work with households, provide options and create a positive experience when it comes to insurance.
What we DON’T do: We are not a fast-food-encounter. Our team are not order-takers from an insurance menu. However, if this is your preference, there is a great local agency that is happy to work with you. We would be glad to refer you to our friends! We also have a policy for *No Jerks Allowed; mutual respect is required. We won’t tolerate poor treatment or abuse from clients, our insurance companies or vendors, and we will never be jerks to you.
At the end of the day, what separates one agent from another, is the reason they exist. When we get up each day and are able to live our purpose, we are able to bring the energy, quality, positivity and investment to each moment.
Independent Agent Vs. The Rest
Here is a quick comparison of the differences between an independent agency like us, and the various other types of companies that are out there:
Proud Community Advocates
There are so many local organizations that bring value to our community! We love supporting The Jonah Project, Helping Captives, and Adult & Teen Challenge. These nonprofits are close to our hearts and they do heart-bending work that more people should be aware of.
We have also valued partnerships with Elevations Spokane and Family Promise of Spokane. With many amazing charities in our area, we hope to continue finding ways to give back to children, animals, individuals in need and other organizations that also support nonprofits. We have monthly client spotlights and we hold annual client appreciation events. Our involvement within the communities we serve allows us to get to know the people and businesses that we insure and it makes us better partners.
We work closely with each client to find the right solution. Once solutions are in place, we perform regular reviews and we contact clients before these reviews. As a result, clients can reduce costs and stay aware of their coverages.
If you’d like to get started with a complimentary quote and/or policy review, we’d be happy to help you any way we can. Simply complete the fields below to get started online in a matter of seconds.
We appreciate the opportunity to help you, and look forward to servicing your insurance needs! Feel free to call us directly if you have more detailed questions.