Talk to a human —
who actually cares.

Family comes first — including rescue pup Major — alongside reading, fitness, sunshine and girls’ nights, plus volunteering at her church and other community organisations. She and husband Aaron are still working through a bucket list: bungee jumping and a trip to Europe are done, skydiving is next. On the agency, she says it hooked her “because of the team, the fun and the desire to be better every day.”

Aaron came to insurance from a manufacturing background and has been building a specialty in commercial policies, completing his AAI designation — Accredited Advisor in Insurance, for the non insurance nerds. He believes adversity refines character, sees every interaction as a chance to learn, and works with clients the way he does everything else: with a heart of service.

In insurance since 1986, when his parents invited him into their agency during college. He ran his own agency in the Puget Sound region before escaping to the Inland Northwest, joined North Town in 2012 as a producer, and has run the commercial and farm department since 2013. Also: two National Championship Cups in American Rally, a Habitat for Humanity Lifetime Artisan Award, an accomplished photographer, and a committed coffee junkie. Quick with a joke, and long in analysing risk.

Family, fitness and reading, plus girls’ nights, making great food and cosying up to a good movie. With plenty of life ahead and the passion to fuel it, Megan is out to explore, travel and learn. She looks for ways to improve every day and strives to find the growth in adversity.

Alex grew up in Spokane and handles personal lines, working out what a household actually needs. He came into insurance fascinated by looking out for others, and got hooked once he realised it meant helping people on their worst day. Off the clock you will find him on a golf course, trying a new restaurant, or at home working out how to get the dishes to finally do themselves. Do not be misled by the quiet — he is a gifted listener.

Joey arrived with a short list of things he believes: people are valuable, perspective is everything, take responsibility for your own growth, and family is more than blood. What he enjoys most about insurance is working closely with people — and taking something genuinely hard to understand and making it clear enough that clients can decide with confidence.

Tyler joined in 2024 and quickly became the steady presence you want in your corner — detail-driven, thoughtful, and always after the simplest way to solve a problem. He likes digging into the why behind the work and sharing what he learns. Off the clock: his rescue pup Buster, a golf course, gaming, or a book with a good cup of coffee. Die-hard Giants fan, Star Wars nerd, and dreaming of Ireland.

Isabelle joined in 2025 after building a career as a barber — work that taught her to listen deeply, connect easily and make people feel seen. Warm, steady and impressively consistent, she thrives in a team and brings a balanced approach to the busiest days. Outside work: slow moments with a good book, upbeat playlists, and a White Peach Red Bull.