MEET THE NORTH TOWN TEAM
"Integrity: Choosing courage over comfort, choosing what's right over what's fun, fast or easy and putting those values to practice, not just professing your values" - Brene Brown
The necessities in Lisa's life are her family (including rescue pup Major), reading, fitness, sunshine and girls nights! The list goes on...exploring, cooking, home projects, movie nights and volunteering at her church or other community organizations that give back. Lisa & husband Aaron are continuing to work on their "bucket list" with things like bungee jumping, an Oakland Raiders game, Michael Buble concert and a 2017 trip to Europe. Next on the list...skydiving.
At NTI since 2008, she says "This agency has hooked me because of the team, the fun and the desire to be better every day. We make it a daily challenge to find better ways to excel, treat our team with appreciation and give back to our community."
"Isn't it funny how day by day nothing changes, but when you look back, everything is different..." - CS Lewis
Aaron believes that adversity refines Character.
Family, friends, new relationships are very important to Aaron. He sees every interaction with others as a chance to learn and grow. That is one reason he loves serving his community, living a life that matters and giving back whenever possible. This is the same way he works with his clients ... with a heart of service.
Aaron has thrived in the transition from a manufacturing background to the insurance industry. He is developing a specialty in Commercial policies and has completed an AAI designation (for non insurance nerds, that is Accredited Advisor in Insurance). He is looking forward to bringing that knowledge to his clients to, not only offer advice, but to make sure their livelihoods are protected.
“Wisdom is the reward you get for a lifetime of listening when you would rather have talked.” -Mark Twain
Not just some Joe! Our Joe holds two National Championship Cups in the American Rally series. He is an avid skier and former member of the Ski Patrol. An accomplished photographer, he can be found wandering around with a camera in his hand capturing the actions and beauty that is the Inland Northwest. Joe is a regular participant on work parties for Habitat for Humanity being awarded their Lifetime Artisan Award, and he is a coffee junkie!
Joe Armand fell into the insurance industry in 1986 when his parents invited him to work in their insurance agency while he was working through College. He stayed in the business after school and eventually ran their office for over 10 years. Joe ran his own agency in the Puget Sound region until he escaped to the Inland Northwest.
Joe joined North Town Insurance in 2012, as a Producer. In 2013, He accepted the offer to manage North Town’s Commercial and Farm Insurance Department. Joe has been solely focused on the Commercial Insurance discipline for the last 12 years. Quick with a joke, and long in analyzing risk, Joe’s focus is partnering with our Clients to insure their operations and help them grow their business.
“You don’t have to be great to serve, but you have to serve to be great.” – Jon Gordon.
Aside from spending time with her family, fitness & reading – Megan also enjoys having girls’ nights, making great food and cozying up to a good movie. With lots of life ahead, and the passion for it to fuel her, Megan is excited to explore, travel and learn. She looks for ways to improve every day and strives to find the growth in adversity.
Being with NTI for over 5 years, she has developed such a love for her team and what she does and she looks forward to the many years and opportunities to come.
https://www.northtowninsurance.com/quotes-alex/
Greatness and madness are next door neighbors, and they often borrow each other’s sugar.” – Joe Rogan
Alex is our newest sales agent here at Northtown Insurance, where he specializes in understanding our client's personal insurance needs and delivers unique and valuable solutions!
Alex grew up in Spokane and came into the insurance industry with a passion and fascination for looking out for others. Once he realized being in insurance provided an avenue to counsel and help protect people on their bad day, he has been hooked ever since!
When he is not in the office, you can find Alex on a golf course, trying a new restaurant or at home trying to find a way for the dishes to finally do themselves. Do not be misled by his quiet nature, he is a gifted listener and is just looking for a way to be of service!
"Do or do not, there is no try." - Yoda.
Before joining NTI, I’ve learned a number of valuable lessons that shape how I approach both work and life:
- People are valuable. I believe in bringing out the best in others, even when they don't always bring out the best in me.
- Perspective is everything. My view on life and what’s happening around me is shaped by my own perspective.
- Take responsibility. I take responsibility for my actions and growth, knowing I can only control myself.
- Family is more than blood. The connections we form are built on trust, care, and shared experiences, not just biology.
What I enjoy most about working in insurance is the opportunity to work closely with people. I find fulfillment in helping others, especially in a field that can be difficult to navigate. Some reasons I love insurance include:
- Helping people. I truly enjoy working with clients to help them make educated decisions about something as important as insurance.
- Making complexity clear. Insurance can be tough to understand, but I take pride in simplifying it so clients can feel confident in their choices.
- Providing security. It’s incredibly rewarding to know that insurance is there when clients need it most.
- Collaborating with a great team. The people I work with daily are one of the best parts of the job.
In serving our clients, my commitment is to:
- Be thorough. I will carefully research and compare options to ensure our clients get the best coverage at the best rate.
- Stay current. I commit to staying up-to-date on industry changes and the latest products so I can offer the most relevant solutions.
- Honor quick turnarounds. I value efficiency and strive to meet clients' needs with speed and reliability.
- Be honest and transparent. I believe in being upfront with clients, always giving them honest advice that is tailored to their specific circumstances.
I am dedicated to delivering exceptional service and ensuring our clients feel secure and informed every step of the way.
Tyler joined NTI in 2024 and quickly became known as the steady presence you want in your corner. He’s detail-driven, thoughtful, and always looking for the best way to solve a problem while keeping things simple for clients and teammates. Tyler loves digging into the “why” behind the work, asking smart questions, and sharing what he’s learned so everyone wins together.
When he’s not working, you’ll probably find him playing with his rescue pup Buster, or on a golf course, gaming, or reading with a good cup of coffee nearby. He’s a die-hard San Francisco Giants fan, a Star Wars nerd, and will happily talk food, dogs, music, or his dream trip to Ireland.
Isabelle joined NTI in 2025, bringing a blend of genuine care, calm steadiness, and creativity that instantly elevates every room she’s in. Before transitioning into insurance, she built her career as a barber—an experience that honed her ability to listen deeply, connect effortlessly, and make people feel seen. Those strengths now show up in her work every single day.
She’s naturally warm, people-oriented, and impressively consistent. Isabelle thrives in team settings, communicates with sincerity, and brings a thoughtful, balanced approach to even the busiest days. Whether she’s supporting a teammate, helping a client, or smoothing out a complex task, she does it with grace and a smile.
Outside of work, Isabelle loves slow moments with a good book, upbeat playlists, and plenty of caffeine. If she’s not enjoying her favorite White Peach Redbull, she’s probably hunting down a Dr Pepper or browsing the aisles of World Market or Bath & Body Works.
Danica joined NTI in 2025, bringing a kind, steady presence and a true love for helping people feel supported. She has a naturally warm, patient way of working—something reflected clearly in her profile’s high steadiness and people-oriented strengths. Danica listens deeply, asks smart questions, and takes pride in getting things right the first time. Her teammates know they can count on her: she’s dependable, thoughtful, and always looking for ways to make processes smoother and clearer.
Her strong detail orientation helps her create order and consistency, and she brings a calm confidence to every project. Danica cares deeply about quality, structure, and doing meaningful work—qualities that shine in everything she touches.
When she’s not working, you’ll likely find her with an iced latte in one hand and a crochet project in the other, enjoying audiobooks or time with her husband and kids. She loves green everything, thrift-store treasure hunting, and anything that feels cozy and creative.
